Privacy Policy

1. Who We Are

Tyny Hands is operated by ABD Network LLC, a Georgia limited liability company ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Tyny Hands mobile application and website (the "Service"). We are committed to protecting your privacy and the privacy of your family. Contact us at support@tynyhands.com.

2. Information We Collect

We collect the following types of information: • Account Information: Your name, email address, and password when you register. • Profile Information: Your current mode (expecting or new parent), due date, baby's name, baby's birthday, baby's gender, and optional profile/baby photos. • Health & Care Data: Sleep logs, feeding and pumping logs, growth measurements, milestones, activity logs (diaper changes, baths), mood and gratitude entries, and reminders. • Vault Files: Photos, scans, documents, audio files, and notes you choose to upload to your private Vault. • Doctor Visit Details: Questions, notes, and visit information you enter for doctor appointments. • Caregiver & Nanny Logs: Logs and notes created by caregivers and nannies you invite, within the permissions you grant. • Collaboration Data: Co-parent and nanny linking information, shared permissions, messages, and handover notes. • Community Content: Posts, likes, and reports you submit within the community. • Payment Status: Your subscription tier and status. Card details are handled by Stripe; we never see or store full card numbers. • Usage Data: Information about how you interact with the app, device information, and crash reports. • Optional Data: Wearable/monitor sync data and analytics — only if you explicitly enable them in Privacy Settings.

3. How We Use Your Information

We use your information to: • Provide, operate, and maintain the Service • Create and manage your account and profile • Track and display your pregnancy and baby care data • Generate personalized AI insights and tips based on your logged data. AI-generated insights and tips are created by sending the relevant logs to AI service providers that process them on our behalf to produce the insight. They may not use your data to train their models or for their own purposes. • Enable co-parent and nanny collaboration features when you choose to share • Send reminders, notifications, and weekly digest emails • Facilitate community features and peer matching (only with your consent) • Process payments and manage subscriptions (via Stripe) • Respond to your support requests • Detect, prevent, and address technical issues, fraud, and abuse • Comply with our legal obligations

4. Service Providers

We use the following categories of service providers to operate Tyny Hands: • App Hosting, Database & File Storage: Base44 • Payments: Stripe • AI Processing for Insights: AI service providers that generate insights from your logs on our behalf • Email Delivery: Our email delivery provider • Google Sign-In & Google Calendar: Google (only if you connect them) • Crash & Error Reporting: Our crash reporting provider We share only what each provider needs to perform its service for us. We do not share your health or care data with advertising networks or data brokers.

5. We Do Not Sell Your Data

We do not sell your personal information or health data, and we do not share it for targeted advertising. We do not use your health data for advertising purposes.

6. Vault & Doctor Visits

The Vault and Doctor Visits are optional features that let you store photos, scans, documents, audio files, notes, and visit details in one private place. • Opt-in Only: The Vault is turned off by default. Only if you explicitly turn it on do we store the photos, scans, documents, audio files, notes, and visit details you choose to upload. • Private Storage: Your Vault files are stored privately and are never public. They are accessed only through short-lived signed links that expire, so your data remains under your control. • No Sale, No Ads: We do not sell your Vault or visit data to anyone. We do not use it for advertising or tracking. • No Medical Review: We do not review or medically interpret your uploads. Vault content is for your own record-keeping and to share with your healthcare providers. • Family Sharing: Co-parents in your family can see Vault items. Caregivers (nannies) only see items you explicitly share with them. • Your Controls: You can delete individual items at any time. Deleted items move to a Recently Deleted folder for 30 days before permanent removal. You can export all your data, including Vault metadata and visit details, from Privacy Settings > Export my data. Deleting your account permanently deletes your Vault items and visit records.

7. Data Security

Data is encrypted in transit (TLS). Our hosting provider maintains SOC 2 Type II and ISO 27001 certifications. Access to your records is restricted by account-level access rules, and we run automated security scans of the app. No system is 100% secure.

8. Data Retention

We keep your data for as long as your account is active. You can delete individual logs and Vault items at any time; deleted Vault items stay in Recently Deleted for 30 days before permanent removal. When you delete your account, we permanently delete your data, including baby logs, Vault files and visit records, within 30 days. Copies in backup systems may remain for up to 90 days before they are overwritten, unless a longer period is required by law.

9. Data Breaches

If a breach affects your health information, we will notify you and the relevant authorities as required by law, including the FTC Health Breach Notification Rule.

10. Your Data Rights

You have the following rights regarding your data: • Access: View all your data within the app at any time. • Export: Export your data anytime from Privacy Settings > Export my data, or contact us to request a full export. • Correction: Edit your profile and logs at any time within the app. • Deletion: Delete individual records or your entire account and all associated data. • Withdraw Consent: Turn off data sharing, community visibility, or peer matching in Privacy Settings at any time. • Object: Object to processing of your data for legitimate reasons. Depending on where you live, you may have additional rights, including to know, correct, delete, or opt out, and to appeal a decision about your request. Email support@tynyhands.com; we respond within 45 days.

11. U.S. State Privacy Rights

If you live in California, Washington, Nevada, or Connecticut, you may have additional rights under your state's privacy laws, including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale or sharing. For consumer health data specifically, please see our Consumer Health Data Privacy Policy. To exercise any of these rights, email support@tynyhands.com.

12. Children's Privacy

Accounts are for adults 18 and older. Tyny Hands is designed for parents and caregivers; children do not use the app and we do not knowingly collect information directly from children under 13. Information about a baby or child is entered and controlled by their parent or guardian.

13. Where the Service Is Offered

Tyny Hands is offered to users in the United States. Data is stored and processed in the United States.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you in the app before material changes take effect. We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us: Email: support@tynyhands.com We will respond to your request within 45 days.

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